What to Do After a Styling Session to Keep Clients Coming Back | MYSTYLELIST.CO
- Sarah Obel
- Jan 5
- 3 min read
Styling sessions are just the beginning of a lasting relationship between a personal stylist and their client. What happens after the session can make all the difference in whether clients come back or move on. Understanding what to do after a styling session is crucial for new and aspiring personal stylists who want to build a loyal client base and establish themselves as trusted professionals.
Why Follow-Up Matters for Client Retention
Clients invest time and trust when they book a styling session. Following up shows that you value their experience beyond the appointment. It reinforces your commitment to their style journey and helps clients feel supported. This ongoing connection encourages repeat business and referrals.
Without follow-up, clients may feel forgotten or unsure about how to use the advice and pieces you recommended. A thoughtful follow-up can clarify any questions and keep the momentum going.
Sending Recaps or Notes After the Session
One of the most effective ways to follow up is by sending a recap or personalized notes. This could include:
A summary of the looks created during the session
Specific outfit combinations to try
Tips on accessorizing or adapting styles for different occasions
These notes serve as a reference for clients and remind them of the value you provided. For example, after styling a client for a professional wardrobe update, you might send a recap highlighting key pieces and how to mix and match them for various meetings or events.
Recommended Follow-Up Messages and Check-Ins
Timing and tone matter when reaching out after a session. A friendly message within 24 to 48 hours keeps the experience fresh. You might say:
“I enjoyed working with you yesterday! Let me know if you have any questions about the outfits we put together.”
Later, a check-in after a few weeks can encourage feedback and offer additional support:
“How have you been feeling about the new looks? I’m here if you want to explore more options or need outfit ideas.”
These messages build rapport and show that you care about their satisfaction.
!Eye-level view of a neatly arranged outfit on a bed with accessories
Continuing Style Support and Outfit Guidance
Follow-up is not just about one session. Offering ongoing style support helps clients feel confident and valued. This can include:
Seasonal wardrobe updates
Advice on incorporating new trends
Guidance on shopping for specific pieces
For example, sending a seasonal email with styling tips or inviting clients to a mini virtual consultation keeps your service top of mind. This ongoing engagement positions you as a reliable style resource.
How Follow-Up Builds Trust and Professionalism
Consistent follow-up demonstrates professionalism and attention to detail. It shows clients that you are organized, responsive, and invested in their style success. This builds trust, which is essential for long-term client relationships.
Clients who trust their stylist are more likely to share honest feedback, try new looks, and recommend your services to others. Your follow-up practices reflect your commitment to quality and client care.
Enhancing the Client Experience Subtly
The best follow-up feels natural and client-focused, not pushy or sales-driven. It enhances the overall experience by making clients feel heard and supported. Small gestures like personalized notes or thoughtful check-ins create a positive impression that lasts.
By focusing on the client’s needs and style goals, you create a partnership rather than a one-time transaction. This approach encourages clients to return because they know you understand and care about their unique style journey.






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